RAPID Phone Center
Over Two Decades of Premium Customer Service Experience
“Thank you Rapid Phone Center – you guys make Customer Service seem easy. We went from
65% positive feedback to over 90% in a matter of 30 days. Our customers love your center.”
About Our Company
Here at Rapid Phone Center we know there are few things more important than great customer
We know that it takes a dozen great experiences to make up for just one poor one, and that
customers are more likely to broadcast bad experiences than good ones.
That's why it is our mission to ensure every single customer is satisfied and valued. Our
professional and efficient staff answer calls quickly and resolve any issue with the utmost care
for the customer, while keeping your business and reputation in mind.
With our Bilingual (English and Spanish) staff,
you can rest assured your customers are in experienced, compassionate, and professional hands.
Rapid Phone Center Services:
Rapid Phone Center is proud to offer exceptional services for any business looking for remarkable customer experiences.
Inbound Customer Service Calls
Live Chat Support
Email and Ticket Support
Interactive Voice Recognition Services: Natural language interaction, Automatic speech recognition, Speech to text and more
Why choose Rapid Phone Center?
Fully Bilingual Agents (English and Spanish)
Industry Leading Pick-Up Times
Professionalism and Courtesy
Cutting Edge Analytic Reporting
Expansive & Dynamic Account Access
In-House IT Department
Custom Call Center Strategies
Measurable Competitive Advantage